COMPUTER SYSTEM OPERATION

The Computer System programme is designed to teach you how to perform computer system and network installation, preventive and corrective maintenance. You will be expected to perform computer systems administrative functions as well.

IT-020-3:2013-C01: Computer System Setup

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to assemble computer hardware, computer peripheral and installs the software and make the computer ready to be used. Upon completion of this competency unit, trainees will be able to: –
• Analyse job request/change order
• Prepare computer set-up tools, computer hardware parts and computer software
• Set-up computer hardware
• Carry out computer software installation
• Set-up computer peripherals
• Carry out unit functionality test
• Prepare computer system set-up report

IT-020-3:2013-C02: Computer System Maintenance

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to execute preventive and corrective maintenance of the computer hardware, software and peripheral and to ensure excellent condition of computer system functionality in accordance with computer systems technical support requirements. Upon completion of this competency unit, trainees will be able to: –
• Identify computer maintenance requirements
• Carry out computer scheduled preventive maintenance
• Carry out computer corrective maintenance
• Prepare computer maintenance report

IT-020-3:2013-C03: Computer System Repair

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to diagnose computer problem, conduct remote assistance, carry out troubleshooting, repair computer part and restore software, applications, data and configurations restored in accordance with company procedure and manufacturer manual. Upon completion of this competency unit, trainees will be able to: –

• Assess computer repair job order / change request
• Carry out online computer trouble shooting
• Perform on-site computer repair
• Prepare computer status report

IT-020-3:2013-C04: Server Installation

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to assemble server hardware and peripheral and install the software in accordance with server installation procedure. Upon completion of this competency unit, trainees will be able to: –
• Analyse job order / change request
• Execute hardware installation
• Carry out software installation
• Perform server functionality test
• Prepare server installation set-up report

IT-020-3:2013-C05: Server Maintenance

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to inspect server operating environment, inspect server utilisation status, conduct server data back-up, inspect server systems logs, and inspect server Antivirus software logs in accordance with company policy. Upon completion of this competency unit, trainees will be able to: –
• Analyse server maintenance job order
• Carry out hardware maintenance
• Perform server Operating System maintenance
• Prepare server maintenance report

IT-020-3:2013-C06: Computer Network Connectivity

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to set connectivity among computers and devices so that they could link and communicate each other for information sharing and workplace operation. Upon completion of this competency unit, trainees will be able to: –
• Analyse computer network connectivity configuration specification
• Carry out computer network connectivity configuration
• Perform computer network connectivity test
• Carry out computer network connectivity troubleshoot
• Prepare computer network connectivity report

IT-020-3:2013-C07: Mobile Device Configuration

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to configure and troubleshoots mobile computer and its devices and prepare safe and sound environment for mobile device to connect with computer system network in accordance with company SOP. Upon completion of this competency unit, trainees will be able to: –

• Analyse job order/ change request
• Carry out mobile device configuration
• Perform out mobile device troubleshoot
• Carry out mobile device commissioning